Privacy Policy – TripInTravel.com
Last updated: December 11, 2025
At TripInTravel.com we take your privacy very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our booking and inquiry services.
1. Data Controller
TripInTravel.com is operated by TripInTravel S. de R.L. de C.V. Address: Bahía de las Islas 3716, Rincon De La Primavera, 64835 Monterrey, Nuevo León, Mexico Email for privacy matters: [email protected]
We are the data controller responsible for your personal data.
2. What Personal Data We Collect and Why
| Purpose / Activity | Type of data collected | Legal basis |
|---|---|---|
| To process your booking or inquiry | Name, email, phone, payment details, travel dates, special requests | Performance of a contract with you |
| To send booking confirmations & updates | Name, email, booking reference | Performance of a contract / Legitimate interest |
| To improve our website and services | IP address, browser type, pages visited, time spent | Legitimate interest (analytics) |
| To show your Gravatar picture (comments) | Email hash (anonymized) | Consent (via Gravatar) |
| To prevent fraud and spam | IP address, browser user agent | Legitimate interest |
| Marketing & newsletters (only with opt-in) | Name and email | Explicit consent |
3. Cookies & Tracking
We use only necessary cookies and anonymized analytics cookies (Google Analytics with IP anonymization). You can disable non-essential cookies in your browser settings at any time.
4. Embedded Content
Some pages include videos or maps from YouTube, Google Maps, etc. These third-party services may place their own cookies and process data according to their own privacy policies.
5. Who We Share Your Data With
- OpenPay – our only payment processor (PCI-DSS certified; we never store your full card details)
- Property owners/managers – only the information required to confirm and manage your reservation
- GDPR-compliant hosting, email, and analytics providers
We never sell your personal data to anyone.
6. International Data Transfers
Your data may be processed in Mexico or in countries where OpenPay and our other trusted providers operate. All international transfers are protected by Standard Contractual Clauses or equivalent legal safeguards.
7. How Long We Keep Your Data
- Booking & payment data: 6 years (required by Mexican tax law)
- Inquiries/contact forms: 1 year
- Account data: until you request deletion
- Comments: indefinitely or until you ask us to remove them
8. Your Rights (GDPR & Mexican Law)
You have the right to:
- Access, rectify, or delete your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with INAI (Mexico) or your local EU authority
Just write to [email protected] – we will respond within 30 days (usually much faster).
9. Security
We use SSL encryption, secure servers, payment tokenization via OpenPay, and regular security audits to keep your information safe.
10. Changes to This Policy
We will post any updates here with a new “Last updated” date.
11. Contact Us
[email protected] Address: Bahía de las Islas 3716, Rincon De La Primavera, 64835 Monterrey, N.L., Mexico
¡Gracias por confiar en TripInTravel.com!
