Tripintravel Luxury Vacation Rentals
Frequently Asked Questions
Booking a vacation rental is simple! Browse our website, choose your desired property, send us a message through the listing link to check availability, and our team will contact you to follow the steps to complete your reservation.
Our cancellation policy or Villas and Properties Cancellation Policies will be outlined in your contract during the booking process and can vary based on the property and season. It’s important to review this before confirming your reservation.
Most properties have free cancellation 60 days before arrival.
Amenities vary by property, but commonly included are fully equipped kitchens, Wi-Fi, linens, towels, toiletries, air conditioning, access to shared or private pools, and full staff, some of the properties include all meals and transportation is included in every booking.
Transportation is included in most properties, however if you choose to rent a car we can help. Just lets us know your special plans.
Housekeeping frequency varies based on the property. Generally, daily cleaning is provided in Punta Mita and Tulum, and additional services can be arranged upon request for an extra fee for Ixtapa or Puerto Vallarta.
Currency in Mexico is Pesos and is at 20 x 1, around this time.
Hurricane Season is almost over and Christmas Winter started early. The Beaches in Mexico are hot.
Pet policies differ for each property. Some rentals are pet-friendly, while others may not allow pets. Please check the property listing for specific pet policies.
Smoking policies also vary by property. Some are strictly non-smoking, while others may have designated outdoor smoking areas. Check the property details for information.
Specific check-in instructions will be provided closer to your arrival date. This often includes details about key pickup, access codes, and any additional information you may need.
We accept Visa and Mastercard, all payments are 100% secured by Payu.
Contact our maintenance team or property manager immediately to report any issues. We strive to address maintenance concerns promptly to ensure a comfortable stay.
Minimum stay requirements vary depending on the property and season. Details regarding this can be found on the property listing page.
Extension of your stay is subject to availability. Please contact us as soon as possible to check for availability and make necessary arrangements.
We provide excellent customer service, from the first time you reach out to us to the end of your stay, our team is available 24/7 for any questions or concerns during your stay. We help our customers with negotiations and client offers, directly with the property owners, we manage to help our customers with every need including price, bedding, and any additional services they require. We offer prices directly from the property owners with no AIRBNB or VRBO fees.
We offer free transportation in the Riviera Maya and Punt Mita.
As we know there are a lot of scams in vacation rentals outside Airbnb or VRBO booking platforms, our team is connected with property owners and managers, and we can provide a live video from the property managers on-site at the villa to give confidence in your booking. Please note that you are saving many booking fees from other vacation rental sites.
Addressing Concerns:
Tripintravel Legitimate and Trustworthy
At Tripintravel, we understand the importance of trust and transparency in the online travel industry. We want to assure you that we are a legitimate and trustworthy platform committed to providing exceptional travel experiences. Here are some reasons why tripintravel is not a scam:
Tripintravel is government government-registered and fully legitimate travel agency. We comply with all legal and regulatory requirements in the countries where we operate.
We maintain clear and transparent booking, cancellation, and refund policies, all of which are accessible to our users. We strive to ensure our customers have a seamless experience from start to finish.
We utilize secure payment gateways to process transactions, ensuring that your financial information is protected. Your data security is of utmost importance to us.
You can find genuine testimonials from our satisfied customers on our website and other reputable review platforms. Their positive feedback reflects our commitment to quality service.
Our dedicated customer support team is available to assist you with any inquiries, concerns, or issues you may have. We value your satisfaction and work diligently to address your needs promptly.
We have established partnerships with reputable property owners and managers, ensuring that our users have access to trusted services and accommodations.
Thousands of travelers have successfully used Tripintravel to book their vacations and have had enjoyable and hassle-free experiences. Our repeat clientele is a testament to our reliability.
