FAQ for Tripintravel
NEED SOME HELP OR
WANT TO CHAT?
[email protected]
+1 956 429 7171
WHATSAPP: +52 81 2733 0407
OUR LISTINGS
1. Can do bookings instantly?
No, we do not offer instant bookings. To ensure the property is truly available and that you qualify as a guest (many of our luxury property owners have strict criteria, such as no young groups, specific family requirements, or other preferences), all bookings require manual review and approval. This personalized process helps match the right guests with our exclusive villas for the best experience. We understand that your time is valuable—our team is highly diligent and responds quickly, usually within a few hours (and always within 24 hours), so you can secure your perfect luxury getaway without unnecessary delays.
2. How do I know if a property is available for my dates?
You can view the property's calendar on its listing page to see blocked or available dates. However, since calendars are managed directly with owners, final availability is confirmed only after we review your inquiry. Select your desired check-in and check-out dates, submit a booking request, and our dedicated team will verify everything with the owner and respond promptly—we know time is of the essence for our discerning guests.
3. Can I pay a deposit instead of the full amount when booking
Yes, many of our properties allow a deposit to secure your reservation (typically 50%, depending on the owner). Once your booking request is approved, we'll send an invoice for the deposit right away. The remaining balance is usually due closer to your arrival date (e.g., 30-60-90 days prior). We accept secure payments via bank transfer, credit card, or other methods—details provided upon approval. This flexibility helps with planning your luxury getaway.
4. How do I cancel a booking?
Cancellation policies vary by property and are clearly stated in your booking confirmation. Generally, deposits will be 100% fully refundable as we don't charge cancellations fee or administrative fee if canceled in advance withing cancellation policy (e.g., 60+ days). Closer to arrival, refunds will depend on the owner's policy and whether we can re-book the dates (we are usually able to do). Contact us immediately if you need to cancel, and we'll guide you through the process efficiently.
5. How do I contact you?
We're here to help! Use the Contact form on our website for inquiries,
or email us directly at [email protected].
For urgent matters,
call +1 956-429-7171 or
Whatsapp +52 81 2733 0407.
As local experts in Mexican luxury rentals, we pride ourselves on fast, diligent responses to ensure a seamless experience without wasting your valuable time.
6. Why should I book through your site instead of other platforms?
We specialize exclusively in luxury beach vacation rentals in Mexico, with direct connections to property owners for the best rates and no extra platform fees. Our curated collection ensures verified, high-end villas, personalized matching (we help ensure the property fits your group), and exceptional local support—from concierge recommendations to on-site assistance. We respect that our high-level guests value efficiency: our diligent team minimizes wait times, handles details swiftly, and delivers white-glove service so you can focus on what matters—enjoying an unparalleled escape.
Contact Us
Our rentals team at Trpintravel.com combines local expertise, personalized service, and years of experience to help you find the perfect vacation home. From booking to check-in, we handle every detail with care, ensuring a smooth, stress-free stay. Trust our dedicated team to make your beachfront getaway unforgettable.
Bookings Inquiries
[email protected]
+1 956 429 7171
WHATSAPP: +52 81 2733 0407
office hours
Monday - Friday - 09:00 - 21:00
Saturday - 09:00 - 19:00
Sunday - 10:00 - 16:00
